How This FAQ Section Works for You
We put this section together because the same questions come up regularly — and a straight answer saves everyone time. Each entry below reflects a real step in using gghoki: how your e-wallet connects to your account, what happens after you request a withdrawal, and how your session carries across devices. Deposits through DANA, OVO, and GoPay are processed through each wallet's
own transfer flow — open your wallet app, enter the account number shown on the deposit screen, confirm with your PIN, and the balance reflects in your gghoki account once the wallet confirms. For withdrawals, the account name on your wallet must match the name registered on your gghoki account; mismatches are the most common reason a withdrawal takes longer than expected.
We cover all of that here, in plain terms, so you know what to do at each step.
- DANA
- OVO
- GoPay
- Account Wallet
- Mobile Access