What We Collect and Why It Matters
When you open an account on gghoki, we collect the information you provide directly: your contact details, login credentials, and the payment method you connect — whether that is DANA, OVO, or GoPay. We also collect technical data automatically, such as device type, browser session identifiers,
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and IP address, to verify your identity and keep your session consistent across mobile and desktop. This data is used strictly to operate your account, process deposits and withdrawals, respond to support requests, and meet any obligations under applicable law in regions where access is permitted.
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We do not sell, rent, or exchange your personal data with advertisers. Third-party service providers who assist with payment processing or fraud detection receive only the data needed for that specific task, and are bound by confidentiality terms. Retention periods vary by data type: session logs
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are cleared on a rolling basis, while account records are kept for as long as your account remains active or as required by local regulations. Players in Batam and other parts of Indonesia access our services subject to local law, and data handling follows the same
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rules regardless of which supported e-wallet you use. If you close your account, you may request deletion of personal data that is not required to be retained under applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.